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On-Site Accessibility

At Fratello’s Jesmond we are dedicated to ensuring that all guests feel comfortable and welcome during their stay. If you have any specific questions or requests regarding accessibility, please do not hesitate to reach out to our team on We look forward to hosting you and making your stay enjoyable and hassle-free.


• We are available to assist you throughout the booking process and can be reached through various contact methods to cater to your requirements. Our team is delighted to help you every day via telephone at 0191 281 5511 or through email at Our office hours ensure that the team can promptly verify room availability and assign the appropriate room for your stay.


• Parking is available onsite.


• As part of our ongoing commitment to providing a welcoming and inclusive environment for all our visitors, we have taken significant steps to ensure that our reception is fully accessible and accommodating to individuals with diverse needs. From the moment you arrive at our facility, you will immediately notice our dedication to making your experience as comfortable and convenient as possible.


• Accessible entrances are available via the Holiday Inn Newcastle Jesmond main entrance.


• Accessible toilets are available on the ground floor.


• The accessibility of our Fratellos restaurant is a top priority for us. We have taken deliberate measures to ensure that dining and social spaces are fully inclusive, providing a welcoming environment for all our patrons.

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